Social Media Marketing
Using social media channels to reach and engage your target audience is no longer an option – it’s a standard! Rather than asking yourself if you should be active on social media platforms, you should be asking how much time and resources do you need to plan for to devote to growing your social media audience and fostering your relationships with leads and customers.
The first step in developing a social media marketing strategy for your business is selecting which channels will have the most impact. You want to consider which social media platforms your target audience uses most often as well as which social media channels provide the advantages that can help you reach and engage your audience. Below is a quick visual guide to helping you understand the difference between each channel:
Once you have an idea of which social media channels you’ll be using to connect with your ideal target audience, it’s time to think about what types of content you will create and how often you plan on sharing your posts.
Having a social media content calendar can help you keep track of what has been posted, how the post performed, and how far did it reach. It’s important to create and share different types of media on your pages from relevant third-party articles to branded images and videos as long as it coincides with your brand and messaging.
Don’t have the time or resources to manage your own social media marketing?
We can help! by providing a range of social media marketing services including:
According to Facebook, there are 2 million small to medium sized businesses advertising on this social media platform. And that should come as no surprise given that Facebook ads are one of the most effective and least expensive ways to advertise your products to nearly any niche audience. No matter what industry you are in or who your target market is, there’s a good chance that you can reach your target buyers on Facebook.
One of the greatest advantages of Facebook ads are the sophisticated targeting features. While other ad platforms may have you guessing as to who is really seeing your ads, Facebook helps you narrow down your audience so that only relevant consumers can see your ad content. The platform allows you to target your audience based on a number of different characteristics including location, age, gender, online behavior, and other factors.
Getting started with Facebook ads is pretty easy. First, you need to make sure that your company has a business page. You will access the ad platform through Facebook Ads Manager, which you can access through the drop down menu on your Facebook account. Just click on “Manage Ads,” and you’ll be able to access all of the ad features.
Once you have a Facebook business page and have accessed Facebook Ads Manager, here are some other steps that you’ll need to take to get started with Facebook advertising:
If you find that one ad outperforms another, take a look at the successful ad to see what factors might be impacting performance such as the graphic or headline. Then, use what you learn when creating future ads.
Need help getting started with Facebook ads? Check out the Facebook advertising services we offer to businesses like yours. With a little help, you can be on your way to implementing one of the most profitable marketing strategies for your businesses in no time.
Thats right, PPC, or pay-per-click, advertising is a type of online ad model that allows small businesses to display their ads to people searching online for relevant products and services.
Pay-per-click works just like it sounds – you pay each time a consumer clicks on your ad content. Though Facebook and other ad platforms use the pay-per-click model, we're focusing on PPC ads that are displayed on Google and other search engines like Bing and Yahoo.
You might be thinking, how exactly do PPC ads work on search engines?
Here it is, advertisers have to bid on certain keywords that are relevant to their product or service offering. The search engine uses an algorithm to determine which ads show up on the search engine results page (SERP) based on quality, relevance, and validity.
Much like SEO, the keyword research plays an important role in PPC ad campaigns as you have to bid on keywords that would most likely be used by relevant leads. Google Ads (you may have previously heard it referred to as Google AdWords), is the most popular PPC advertising platform. Since the majority of consumers are using the Google search engine to search for information about products and services, Google is a great place to start with your PPC advertising campaigns. Google uses keyword relevance, landing page quality, and other factors to determine your quality score, which impacts when and where your ads are served on the SERP for related search queries.
The first step to creating PPC ad campaigns is conducting keyword research. This is a time-consuming yet vital process as your entire campaign is built around the keywords that you choose. An effective PPC keyword list should be relevant and exhaustive, including both popular, frequently searched terms and other less competitive long tail keywords. As search trends are constantly changing, it’s important to continue to expand and refine your PPC keywords list over time to make sure you’re getting the best possible return on investment (ROI) for your ad campaigns.
If no one on your team has experience managing Google Ads or creating and managing PPC ad campaigns, then we highly recommend that you don’t try to tackle this yourself. PPC ads cost money every time someone clicks on them, which means that if you don’t know the ins and outs of PPC advertising, you may be wasting your budget on strategies and tactics that just don’t work.
Instead, you can hire a Google AdWords management agency to help create and manage your campaigns. Our agency not only has experience managing PPC ad campaigns for small businesses from a variety of industries, but our team stays up-to-date on the latest best practices and strategies.
Content marketing is at the center of most marketing strategies for small businesses. But what exactly is it and why do you need it?
Content marketing is the process of creating and publishing quality content that is relevant to your target audience and provides some time of value for readers or viewers. The key to developing great content marketing is knowing what your audience cares about most, including their greatest challenges, needs, and desires. Unlike some paid marketing strategies for small businesses, content marketing focuses on the long-term.
You can use quality content to improve your SEO and it’s also beneficial if you want to build trust with your audience, promote a positive brand image, and foster powerful relationships with your leads and customers. In the end, content marketing provides an attractive return on investment for any brand because you can continue to share and promote content long after the original piece is published.
Before you get started with your content marketing, you’ll need to make sure that you have clearly defined your audience and gathered information about them. Creating buyer personas is a great way to ensure that your audience is at the center of all your content marketing efforts. Buyer personas are generalized profiles of your target buyers, containing data like demographics, challenges, likes and preferences, buying behaviors, and other information that’s vital to getting to know your customer.
Once you’ve gotten to know your buyers well, it’s time to brainstorm some possible content topics. Start with your audience’s greatest challenges. What questions do customers often ask? What do consumers need to know more about before making a purchasing decision? This is a great starting point for developing topics for a wide range of content from blogs and social media posts to infographics and ebooks.
Different topics and content types work better for different parts of the funnel.
For example, a video that gives an overview of the person’s greatest challenge works well during the awareness stage when the consumer is first becoming aware of the problem.
However, a case study might work better to help those who are ready to make a purchase better understand how your brand can benefit them. Creating and publishing quality content on a consistent basis is not easy. It requires time and resources to ensure that your content is not only relevant and valuable but of the same high quality that your products and services are.
If you don’t have the resources in-house to sustain a consistent content calendar, it may be time to call in the experts. For example, hiring an agency for blogging services is a great way to ensure that you’re consistently putting out new content that attracts and engages your target buyers.
Most small businesses are working with a limited marketing budget. And they have to maximize this marketing budget while still competing with larger companies for their target audience’s attention. So how do you stay competitive in the digital marketing place while working within a strict budget?
Unfortunately, there is no one magic marketing strategy for small businesses. However, there are a handful of marketing strategies for small businesses that have proven to get the most bang for their buck.
These strategies allow you to do a lot more with a smaller budget because they provide a high return on investment, no matter what industry your business is in.
Here is the first strategy of the top marketing strategies for small businesses along with some advice on how to use is to grow your company:
SEO is especially important for small businesses because consumers who are searching for brands to buy from locally often use their mobile device to find nearby locations. By optimizing your site and content for local SEO, you can increase your chances of appearing in these local mobile search results. As an added note, it’s also important that your site is mobile responsive, which means that it can easily be accessed and navigated through on a mobile device.
So how do you improve SEO for your small business? You can start with a site audit. Whether you choose to conduct the audit yourself or hire an experienced SEO agency, a site audit is the first step in understanding where your site stands when it comes to search engine optimization. The audit will take a look at your on-page SEO to determine your website’s strengths and weaknesses when it comes to search engine optimization. This includes both your site structure as well as content.
Search engine optimization is important, but it can be a bit tricky, especially if you don’t have an in-house experts that knows the ins and outs of optimizing your site for search engines like Google. Fortunately, this is something that can very easily be outsourced to an SEO marketing agency. With on-going SEO services available from SocialJack Media we can help you improve your search engine rankings while you focus on your core business.
Don't get caught up in just those (hopefully few) bad reviews.
A good or bad reputation can mean the difference between your business thriving and expanding, or closing your doors for good. In this digital age, your business’s reputation is controlled by consumers using online review platforms like Google, Yelp and Facebook to announce the quality of your business to the masses in a very public way. The good news is allows you as well prepared business owners to easily monitor and manage your online reputation, a power that can be put to good use by responding in a timely manner to the reviews your business receives.
While negative reviews often get this most attention, positive reviews are even more important! It’s important to respond to positive reviews to thank customers for taking the time to review your business and to encourage others to do the same.
With 92% of consumers reading reviews online, businesses can’t afford to sit on the sidelines. A strategically-effective response will help ensure that a happy first time customer becomes a regular, and 70% of complaining customers will come back if you resolve the complaint in their favor. The first step is engaging with them.
So, How should you respond to positive reviews?It’s simple. Thank the customer, name drop, promote and tell the customer what to do!
Give a personal thank you and be specific
Use the business name and keywords
Market, market, market...did we mention market?
Give your customer a subtle call to action
As you can see, there’s a lot of potential hidden in a positive review response. Instead of one advertisement to rule them all, each review is an opportunity to sell your business!
Believe it or not, the same premise applies to negative review response as it does to positive reviews. How you respond to a negative review impacts not only the reviewer, but all the sets of eyes that come afterward. Seeing a business handle a particularly challenging review online suggests that management is proud of their business, and willing to go the extra mile to maintain their reputation!
Make potential clients see the light with these four steps: apologize, promote, get offline, keep it simple.
How to respond to negative reviews
1. Apologize and sympathize
The first step towards fixing a problem is acknowledging that one occurred. Regardless of what happened, a simple apology and sympathy for your customer’s experience goes a long way.
So the famous crab cakes weren’t up to par the day this particular customer visited. If they’re what you are known for, why not reiterate that? “Our crab cakes are usually a hit, we’re sorry to hear that they weren’t up to par when you visited!”
3. Move the conversation offline
Don’t open a can of worms. Keep the lid on tight by offering the reviewer the chance to reach out via phone, email or both.
4. Keep it simple
Avoid specifics and don’t ask questions. Those conversations are much better served in a space away from the prying public.
One last pro tip: leave your business name, location and category out of this. You don’t want your negative reviews showing up in search!
Now that wasn’t so bad, was it? You can use software to pull in your reviews from all over the web so you can respond quickly. And if you don’t have time, seek out our Digital Agency services to do it for you. Not only do we guarantee expertise, we guarantee it in a hurry: we respond to reviews as soon as our software pulls them in!
Improving Your Local Search Ranking With Data Aggregators
Data aggregators run the world. The world of local search, any way. Data aggregators supply information to major search engines like Google, which means that having good business listing info on data aggregators can help it get right on Google. These aggregators have built massive business databases from valuable listing sources like yellow page directories, phone directories, utility records, and various online information providers. They’ve got an unbelievable amount of business data that search engines look to when finding local listing information for businesses.
There are four major data providers: Factual, Acxiom, Infogroup and Localeze. Their databases contain business information that search engines seek out to display for consumers. This information is the basis of where many online citations come from. What exactly is a citation, you ask? Citations are when a business is mentioned somewhere online, and the more citations a business has generated, the more likely their business is to appear higher in search rankings.
The major data aggregators provide information that help businesses get found correctly on online resources such as:
What is a citation?
As mentioned above, a citation is simply anytime a business is mentioned somewhere online. Many people believe that citations are links to websites, but this isn’t necessarily true. Although a citation can be linked, they don’t have to contain a link to be considered a citation. To break it down further, let’s look at how citations can appear online:
Citations can appear in a structured or unstructured manner, here’s how you can distinguish the difference between the two:
A structured citation is the most common type of citation, and usually the most detailed when consumers are looking for business information. People see structured business citations on business listing sites like Yellowpages, Yelp or TripAdvisor. In most cases, these citations contain the NAP for a business, something consumers are looking for in local search.
An unstructured citation can be found on random websites, blogs, event listings, job posting sites, government records or social media mentions. These are unstructured because they could be as simple as a company mention. Usually these citations don’t include a business’s NAP data.
No matter how a citation appears, it has influence on the local search ranking in some way for a particular business. Data aggregators play an important role in getting a business listed or found on many major websites.
The importance of building citationsCitations have a major influence on local search rankings. Basically, the more times a business is mentioned online, the better chance their business has to rank near the top of local search.
Google’s search ranking algorithm has many moving parts, which means that citation building isn’t the only thing a business has to do in order to rank on search engines. Online reviews, mobile compatibility, domain authority and keyword density are just a few other factors that influence local search.
This doesn’t mean that citations don’t play an important role in local search ranking, though. In fact, David Mihm’s local search studysuggest that citation related factors are very important: they make up 25% of the top twenty factors the influence local search.
So what do data aggregators do?
Data aggregators provide a lot of the data to search engines when conducting a local search. The aggregators own the space known as the local search ecosystem, a place where local searches get all of their data.
There you see the four major data aggregators: Infogroup, Acxiom, Localeze, and Factual. As you can see, many major directories and listings sites rely on these data providers for their information. Like we mentioned earlier, the data aggregators are the foundation of what builds structured citations on major sites.
Although the picture might seem like a lot to comprehend, the underlying message that you should take away from this is really simple: get business data right with the major data aggregators.
Incorrect data on any of these aggregators could mean that a business’s information online is extremely inconsistent or down right wrong on many major listings sites and directories. Inconsistent information hurts SEO, so be sure to have your business correctly listed with all the major players.
Not only does inconsistency hurt search engine ranking, but it hurts a business. Consumers don’t trust businesses with inconsistent information online—73% of consumers lose trust in brands due to inaccurate local business listings
Business citations rely on the power of data aggregators! We see that data aggregators have a major influence on the amount of reputable sources that a business is cited on because they automatically input business data into various sources for a business. This means not having to manually plug in information into each and every business-relevant site on the worldwide web.
Get it right!
There is no secret that we are keeping from you, or a fancy trick to increasing online citations. It’s as simple as getting it right with the major data aggregators. Local search is a major deal for businesses, especially for small businesses. A company could potentially force themselves into bankruptcy if their online visibility is non-existent.
Consumers rely on the internet and search engines to interact with local businesses. According to Google, “four in five consumers use search engines to find products, services or experiences nearby.” These are searches for anything, from the best pizza in town to the fastest hair salon. Local search is what drives consumers to a business’s front door, and ultimately drives top-line revenue for local business.
Make sure that your business gets it right, and isn’t missing from vital local search results. Start using data aggregator: it’s the first step in building accurate online citations and mastering local SEO.
CBD is one of the hottest trends in consumer goods right now.
Many leading consumer brands are spinning up CBD-infused, hemp-based products and even full product lines dedicated to the additive known to relieve pain, anxiety and improve sleeplessness.
It is common knowledge that major digital advertising channels like Facebook, Instagram, Google, Amazon and, most recently, Snapchat will not allow CBD brands to run paid advertisements, brands are differentiating themselves with beautiful graphics, interactive websites, valuable knowledge based content supported by strong SEO strategies, user-generated social content and earned media.
While effective, these channels are becoming saturated, and brands are missing out on the growth-accelerating power of paid acquisition, leaving a booming industry to wonder – where can you advertise a CBD brand???
One option is to outsource your marketing to an agency with a team of expert marketers constantly developing creative strategies to navigate such challenges. But if you’re going to attempt to do it yourself, here are six effective ways you can effectively advertise your CBD brand and products, despite limitations on major platforms. Ready? Here we go...
1. Influencer Marketing:
Influencer marketing allows brands to reach a wider audience on social by tapping into the communities of tastemakers in relevant industries. Your brand can leverage the trust that influencers have built with their followers to promote your products in an organic way. Sometimes, picking the right influencers for your brand can be tricky – keep in mind that sometimes influencers with smaller, niche audiences can make better partners for brands than influencers with broader reach, but less engagement.
2. Affiliate Marketing
Leverage publishers to generate traffic to your website. Because affiliate fees are completely performance-based, working with affiliate networks offers your brand a low-risk way to generate quality traffic. Be sure that your conversion and retention strategies are in place, as customers from affiliate partners often present the highest potential customer lifetime value (CLV).
3. Native Advertising
Native advertising is a form of advertising, typically within a digital publication, where placements are made to look like relevant content. By placing your content into publications like Jerseycitycanna with thousands of active readers of all shapes and sizes, you can leverage their audiences to grow awareness for your brand.
4. Out-of-Home Advertising
We are talking BILLBOARDS here people. Sounds old-school, sounds dated but we should never rule out time tested strategies - if done properly - it works. This traditional form of marketing presents a great way to grow awareness and move products in specific retail locations, the drawback is that it can be expensive and results cannot be tracked.
5. Podcast Ads
Marketing your brand to dedicated podcast listeners is another great way to boost awareness. Though it can be expensive, placing ads into relevant podcasts associates your brand with personalities listeners trust.
In conclusion: The CBD industry continues to spread like a "weed" through organic channels. With these 5 paid acquisition methods, CBD brands can add fuel to the fire for organic growth, despite extremely limiting restrictions on major digital platforms. As with any paid acquisition strategy, brands should be attentive to data, always testing and optimizing strategies to maximize budgets for ROI.
To learn more on how we can help contact us today.
Have you heard that improving your SEO will help you get found online more easily? You’ve probably heard that implementing keywords into the content on your website, blog, and URL are key strategies for improving your SEO ranking. However, including the wrong keywords or too many keywords can be just as detrimental.
Although you may not always notice them, keywords play an integral role when it comes to helping a small business get found online. So let’s get to it by breaking down the long and short (tail) of it.
Do Your Own Keyword Research
Keyword research should never be a one-time commitment, but rather an ever-changing process that involves a strategy and a comprehensive understanding of your business and your industry. Including keywords that are specific to your business and industry will help to ensure that the right customers are being driven to your door rather than just any customer. Although we want to increase our customer base, we don’t want to target consumers that may not find the value in our business.
Using the Right Keywords
Short-tail keywords, or keywords composed of very generic keywords, might seem appealing because they’re searched more often than long-tail keywords, however, they’re also a lot more competitive. So, unless you’re writing content for a large organization, like Apple or Macy’s, and consumers are likely searching specifically for your product, you don’t want to enter into a sea of competitors with big brands that have even bigger pockets.
Long-tail keywords, on the other hand, may not be as frequently typed into a search engine—think, “Egg” vs. “Poached Egg with Avocado and Bechemel”. By including more long-tail keywords into the content on your page, you’ll attract a larger number of customers who are likely to search for any combination of those long-tail keywords.
Location-based keywords are keywords that directly relate to your business’s physical location. For example, if your business is a bakery in a popular neighborhood in Charlotte, NC, you’ll want to include not only Charlotte, but also the name of that specific neighborhood. By doing so, you’re more likely to target visitors in your area rather than across town who may or may not ever make it to your location.
Avoid Keyword Stuffing
Speaking of misleading customers that may not find value in your business, adding practically any keyword under the sun is referred to as keyword stuffing and is largely considered a taboo in the digital marketing world. Like with any other digital marketing rule of thumb, less is more and quality will always conquer quantity. Ideally, a website’s content should include keywords in a natural way. However, by inputting keywords into a few sentences and repeating them over and over, you’re stuffing your content with keywords. Even if they’re good keywords, it’s still too much.
Now that you’ve read through these tips, you’re ready to become an SEO expert too!
Contact us to learn more today www.socialjack.biz
Why Online Listings Matter
Listings are an online summary of essential information for your business that serve as a powerful tool to help customers find you online and in real life. Here’s what you need to know:
No, we didn’t fall asleep on the keyboard. NAP+W is the acronym that explains all the information that should be included in business listings.
These four pieces of information are the business listings starter-pack. They provide the basic information potential customers need to have in order to research, contact and locate your business.
Want to score some major bonus points? Include information like hours of operation in business listings--it’s what consumers are most interested in!
Will my listings work?The effectiveness of a business listing depends on the information’s presence and accuracy. Listings are available through a variety of sources, including search engines, online directories and maps, or social sites. When it comes to listings presence, more is definitely better. Availability on as many sources as possible will create multiple avenues for consumers to find your business. But (and this is a big but), presence only pays off if the listings are accurate. Listings are accurate if the information is correct and consistent across all potential sources. Seems easy enough, right?
Why are listings important?
Listings with good presence and accuracy will undoubtedly pay off for your business.
Here’s how: No more hide and seekJust as the brightly lit bat signal guides everyone’s favorite caped crusader (that’s right Superman, we said it!), accurate and readily available listings will help guide consumers right to your business’s door steps.
They even have similar shapes. Coincidence? We think not…
If a business’s listing is incorrect or missing, the majority of consumers will feel less confident about the brand, likely leading them to choose a competitor’s product or service. The availability of accurate listings ensures customers are actually able to find brick and mortar locations while they’re open for business. This means money in the business owner’s pocket and, just as importantly, it means the business can be reviewed.
“In my humble opinion…”An ample review pipeline is an essential tool for developing a business’ online reputation and fostering brand loyalty. Reviews allow customers to communicate their experience with a business to potential buyers, but if consumers can’t find a business listed online, their opinion of it won’t be well-informed. Accurate listings create the opportunity for transparency between businesses and consumers in the form of reviews, and the availability of this information will help increase a business’s visibility.
All aboard the search engineConsistent, accurate listings and the generation of reviews will directly benefit a business’s visibility by boosting its ranking in local search engine results. Search engine optimization is a complex tool, so why not take advantage of it by simply ensuring your business is listed accurately! Increased visibility means more customers, and what business owner doesn’t want that?
This listings low-down provides a basic definition and describes the benefits of business listings. Create listings on sites worth lots of points to improve your listings score. We’ve ranked them by importance using a lot of key factors—how many sites reference them, traffic, demographics and more.
As a business, how likely is it that potential customers will come through your door?
The whole point of an online presence is to entice customers into your store, your leasing office or your showroom so you can convert them to paying customers rather than just browsers online.
Further, nothing is more frustrating as a customer than finding out that you have been given the wrong information about where a business is located. As a customer, how likely are you to give this company your business? Not very. In fact, according to Placeable, 73% of consumers stated that they lose trust in a brand when the online listing shows incorrect information.
1. Missing hours of operation information can be a dealbreakerThere are many things that people look for in listings, whether they are looking at that search engine on a PC or on a mobile device. The top piece of information that most people look for is the hours of operation, since their search is likely for a business that they frequent quite often.
In fact, in a study conducted by local data aggregator Localeze, hours of operation were noted as the most helpful feature in selecting a business during local search. 76% of respondent reporting that they expect this information when searching and 61% believe that it is a feature that helps them to select a business.
Even if people are new to a business, it doesn’t give people a good impression if the business hours are not listed and they don’t know that it’s only open from 11 a.m-6p.m. Tuesday-Saturday .Imagine that potential customer who is ready to spend their money in store, but shows up on Monday at 7 p.m. only to find it closed. That customer is likely going to do another search on a mobile phone to find a different store and spend their money there.
2. You can’t spell NAP data (and score a citation) without an A(ddress)While most people would assume that the number one reason people do a search online is for the address or location of a business, the address is actually behind hours of operation as the second most desired information. But, of course, the whole point of being in business is to make money doing what you love or selling what you love. And that happens by attracting foot traffic and increasing customer base.
It bears repeating that if a business address is incorrect on listing sites such as Google or Bing, then customers will not be crossing the threshold. A simple thing such as the wrong number on a street address, or even the wrong town, can mean that a customer cannot find you. The US Postal Service relies on a complex system of checks to verify and standardize addresses, and many of the search engines will default to the USPS for correct mailing addresses.
What this means for the average new business owner is that unless a business is in an established location, getting the correct address on their listing means that both the address from City Hall and the information on USPS must be consistent. If USPS doesn’t recognize that address, then a business owner must contact them to verify their new address and get that information updated on USPS’s online database.
3. Local searchers are mobile creaturesAccording to Localeze, mobile-phone-based searches drive in-store purchases with more than 75% of searches ending in a purchase—if a business has their listing details correct. Now if half of the people searching for a business listing on a local search engine, such as Google Local/Maps, can’t find the store’s business listing details, then the business is going to lose 100% of their business.
For ease of use for potential customers, some of those details need to be as readily available as possible in a mobile-friendly manner. This can be accomplished with a responsive website that supports cellphone and tablet-specific versions.
4. Updated, accurate websites still serve as a first impressionAt the same time, more than 60% of searches on PC platforms such as website portals, Internet Yellow Page directories and local sites have a similar chance of ending in a purchase. While mobile searches are becoming more of a standard in where a customer searches, a business owner should not discount the power of a fulsome, consistent and accurate listing that is reflective of the business website.
Any listing should be linked to the business’s website and feature the exact same information, but more of it. While a website should be enough to entice a customer to visit or buy, if those inconsistencies exist, then trust issues may arise in a business’s practices before a customer ever crosses their threshold.
5. Local searchers mix it up across multiple devices, situations and timesPeople who search for listings are doing it in many more ways than when the Internet first coalesced into existence about two decades ago. In that time, we went from working on desktops to laptops to PDAs to Blackberries to Apples to tablets—and in each iteration, the methods of search have changed.
However, that has slowed over the last five years or so as web developers realize that they need to be smarter. Rather than designing three different sites for three different platforms, they have created websites that are scalable to the search device. And that has been helped along by the proliferation of types of devices in use everyday.
According to Pew Research Center, In 2015, smartphone ownership in America was at 68%, with tablet and computer ownership at 45%. Statista says that almost half of American adults use their smartphones the most to search for local information online, the other half being split between computers (40%) and tablets (11%). According to Localeze, like the types of devices used, what we are searching for varies by the time of day and device. Entertainment is searched for during work hours on computers, restaurants during evening using phones and health/fitness evening using tablets.
The most important part of those mobile searches is accuracy. If someone cannot find your business in a local search or find inaccurate results whilst out and about, then your business has lost the chance for that browser to become a customer. So having those listings correct in all of the device formats is a must as we, and our technology, continue to evolve in the way we interact with local businesses.
6. Local search results are trusted sources of informationLast but certainly not least is the fact that local search results are considered the most trustworthy. In a study by Neustar, it was determined that these searches, such as “used games Raleigh”, are what people do the most since they put that trust in local business more than big box, big website stores.
Think about it, would you rather find a local store where you can get that latest purse in town right now? Or you can wait a week for delivery, which is four days past the event that you want it for! Local searches lend themselves to instant gratification and that interaction between browser and salesperson will convert that browser from someone who might get just the minimum to a loyal customer who feels like a million having spent a little more, but getting what they consider to be gold!
Those interactions are what lead people to local searches and the absolute necessity of getting your listings correct. Trust leads to loyalty, which leads to more business, which leads to happy customers and business owners.
And it all starts with that correct listing in that customer’s local search. Contact us at SocialJack to have your business properly listed across the web. www.socialjack.biz
Instagram has entered the territory of “must” rather than “nice-to-have” when it comes to social marketing for businesses. There are a few key reasons why every business should have an Instagram account, and why you’re going to be pretty left out if you don’t get on this social platform.
1. Skyrocket Your Engagement
The data shows that Instagram is the #1 platform for getting post engagement. That means that if you want to establish a relationship with your client base (which you do), then you’re going to need that post engagement that only Instagram can provide.
But let’s back it up for a second…
It’s an interesting time to be involved in social media marketing… Facebook is facing major allegations, and as a result—people are doing crazy things like starting movements to delete their Facebook accounts… (For my sake, and the sake of your distant relatives, please do not delete your facebook). As much as internet trolls might have you think that it’s the social media Armageddon, I assure you that life will go on.
It might be looking a little overcast in the internet landscape, but before we pack our bags —there’s still some hope. Facebook’s more charismatic and adopted little brother (Instagram) still has users entranced with its purity and boasts a pristine opportunity for brands who are ready to stir up the marketing pot.
Now, Instagram is the #1 platform for post engagement because its focus on visual content creates a very unique space for brands to interact with others—and if you’re a skeptic, the numbers don’t lie.
According to a study conducted by Forrester, Facebook and Twitter organic post engagement levels are currently less than 0.1%. In comparison, the millennial-centric Instagram boasts regular engagement at 4% for brands. (That’s 40x better btw).
2. Grow Your Following with Ease
80 percent of Instagram accounts already follow a business on Instagram, and 65% of top-performing posts feature products. The translation here is obvious, Instagrammers want to see branded content, and they want to connect with brands.
Add the engagement levels for brands (4%) that we just saw and we have the optimal landscape for growing your branded following on this platform.
3. Generate LeadsInstagram is a tool for lead generation.
We know that social media strongly influences purchase decisions, even if that is at the subconscious level of the consumer decision-making process.
It’s 2018, and our favorite lead generation tool (Facebook) is making algorithm changes that are making it harder for brands to get heard. With engagement rates already resting around the 0.1% mark, it just might be the ideal time to expand your reach to include some Instagram marketing.
With Instagram, 60% of users have first heard of a product or service through the platform, and over 120 million Instagram users visited a website, got directions, or called/emailed/direct messaged a business as a result of their engagement with the platform (sproutsocial). That means that 120 million Instagrammers have been lead to a business through the platform.
You can easily use Instagram to generate new business and sales with strategic content and links in your bio, as well as reach new targeted and engaged audiences through paid ad campaigns through the Facebook ad platform.
4. Stay On Top of “Instagram Reviews”
A little-known fact is that when an Instagram user posts something on Instagram and uses a location tag, this tag isn’t owned or regulated by the business that owns the physical location. All location tags on Instagram, or “Instagram Geotags”,” are tied to a separate public account that Instagram will store posts under.
For businesses, this is a blessing and a curse.
Best Case Scenario:
Say you own a local restaurant and you have numerous dedicated and consistent customers who love to post at your restaurant and have nothing but glowing words to accompany beautiful pictures of your space. When others look at your location on Instagram, this is what they see, and they are that much more likely to convert and become loyal customers as well.
Worst Case Scenario:
You own the same local restaurant, but one dissatisfied customer took it upon themselves to post a picture of your front door exclaiming their disgust with the service that they received. This post has lingered on the web and likely dissuaded other customers from posting to the location, and has resulted in the loss of unknown amounts of revenue through prospects who steered away from your business as a result.
Although you have no control over the things that users might be saying about your brand (much like standard reviews), you can still help mitigate some possible damages by having a branded Instagram account and monitoring the posts on your location. Much like negative reviews left on other review platforms, by responding to negative Instagram posts, you are much more likely to prevent harm to your reputation.
5. Don’t Get Left Behind
As of 2017, nearly 71% of businesses in the United States were already using Instagram. The release of Instagram business profiles and the ability to to run ads/analytics with ease have been large factors in driving the Instagram growth movement.
You may notice that this looks like an exponential growth graph, and that’s probably because it is. Fortunately for you, just because 71% of these businesses are using Instagram doesn’t mean that these businesses are using it to its full potential.
We can make a pretty good estimate as to where this usage rate is going to reside by the end of 2018, so don’t get left behind.
Don’t wait, get started on your Instagram strategy today to generate new leads, amplify your brand, and build new business!